Need Help? Here are a few good tips that may help solve your problem!

  1. How can I get rid of all this "scrolling"?  This web site was developed for a typical 1024x768 screen resolution.  The site still functions at 640x480 but requires more scrolling.  Set your screen to 1024x768 or above to avoid this (the higher the resolution, the less scrolling you will do).  On Windows XP you can do this by right clicking your desktop, selecting 'properties', and then 'settings'.  This should give your your options for changing screen resolution.  Make sure you 'test' your resolution on your monitor before committing the change.
  2. Make sure you have a "frames compatible" web browser.  In order to help manage the content within this site, it was necessary  to use frames.  Frames are a commonly used web technology, however early versions of some web browsers do not support frames.  This would include Netscape Navigator 1.0 and 2.0 versions.  To ensure you have a "Frames Compatible" web browser, make sure you have a current version of your web browser.  This site works best using Microsoft Internet Explorer 6.0+, Netscape 8.1+, or Firefox 1.5+ . You can download the most current version of your web browser for best results.
  3. How do I print my routing guide?  The printable version of the routing guide is downloaded in Microsoft Word 97/2000 format.  So, you must have MS Word '97 or Word 2000 in order to easily print these documents.  We also have the entire routing guide online, however most web browsers attach headers and footer when printing a web page and you can only print one page at a time.  The recommended way to print your documents is to have Microsoft Word '97 or 2000.
  4. How do I download my routing guide "as a file" without going directly into MS Word, so I can save it?  Simply hold down the <shift> key when clicking on the link to download.  This will always download "as a file" which you can save to disk and avoids loading any plug-ins or 'helper' programs.
  5. What is Adobe Acrobat and how do I get it?  Adobe Acrobat is another tool for creating and publishing documents.  Widely used among the Macintosh community, the Acrobat can create document, much the same way as Microsoft Word.  The real benefit to the Acrobat is that the provide a free viewer so that you can view your documents on your desktop or on the web.  Microsoft Word format requires that you have a registered copy of Word installed to view the document.  Free for some, can be a good thing, and some people actually prefer to use the Adobe Acrobat format.  To obtain the free Adobe Acrobat Reader, please click here.  The free Acrobat reader has search and printing capability already built in.
If you have any other technical questions please send an email to webmaster@boscovs.com .  Any or all other vendor questions please submit an email to traffic@boscovs.com.